Service Description

Brief consultation to discuss your hearing concerns and history, visual inspection with video otoscopy, procedure, review of findings, and recommendations. A screening hearing test may be performed, if time permit, and an electronic copy of the result will be sent to your email address. We recommend the use of an ear wax softener 2 days prior to your appointment*. *Contraindication: the possibility of tympanic membrane perforation or nonintact, pressure tube present, and active ear infection. If you have no earwax or minimal earwax, a consultation fee applies. If the wax is too hard to remove, you may be recommended to use a earwax softener and return for another appointment or be referred for alternative removal methods, and a consultation fee applies. Please note, if a report is required, there is a fee of $55 and an electronic copy will be sent to your email address or nominated health care professional. This service does not incur Medicare or private health insurance rebate.

Cancellation Policy

INFORMATION: We appreciate your cooperation in respecting your time and our professional care schedule. We understand that unforeseen circumstances may arise, and we kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. PARKING: Available within the building premises. Please note that availability can be limited. Street Parking: Free parking along the street for up to two hours. Paid Parking Facilities: Dental & Medical Center at 10 Dale Street, Bunnings, Warringah Mall. LATE CANCELLATION (< 24 hours): A 50% fee of the service cost will be charged to partially compensate the service provider for the time and resources allocated to you. NO SHOW (failure to appear without prior notice): A 100% fee of the service cost will be charged. This policy is more stringent because the service provider has reserved time and resources left unused due to the no-show. EARWAX REMOVAL (Micro-suction) service: We recommend using an earwax softener up to 2 days before your appointment.* Please note that if an earwax softener is required during your consultation, an additional fee of $5.00 will apply. In case the cerumen is particularly stubborn, you may be advised to use further earwax softener and return for another appointment or be referred for alternative removal methods. Fees apply. *Contraindications: the possibility of a non-intact tympanic membrane, ventilation tubes (grommets), and an active ear infection. HEARING EVALUATION for CHILDREN: We recommend scheduling morning appointments whenever possible. Mornings are typically when children are well-rested and more alert, which can result in more accurate test results. PRICING POLICIES: Our prices are subject to change without prior notice twice a year, in January and July. Additionally, starting on the 1st of July 2024, all service fees will include GST. To streamline your payment process, we offer the option to pay by cash, via direct deposit, or PayID after your consultation, thus avoiding an approximately 1.9% surcharge applied to all card payments.

Contact Details

• suite 115/20 Dale Street, Brookvale NSW, Australia

  (+61) 0424 414 680

  info@beyondhearing.online